User Experience Matters
Dit is een intro maar qua tekst eigenlijk net iets te groot. Ik zal dit aanpassen. zodat het net even wat prettiger leest.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
How to talk to your client when you know you’re going to miss a deadline
Even the best plans get derailed. It happens. The important thing is that you communicate as soon as you think you might miss a deadline.
Let your client know why you’re missing the deadline—whether it’s because you’re ill, a design phase is taking longer than expected, or you simply need more time. State your next steps and set a date for when your client can expect an update. Then be sure to stick to it. You might find that more often than not, clients are very understanding and flexible, as long as you communicate. Here’s an example:
- “Hi [Client]. I’m writing to let you know that I’m not going to be able to send you the expected deliverable on [date] as we agreed. Unfortunately the wireframes are taking longer than expected, and I will need a few more days to mock them up. I will have an update for you on [date].”
💡Tip: Be transparent, but don’t overshare. Your client doesn’t need to know some bad sushi sent you over the edge, just that you’re ill and the design will come 2 days later than expected.
💡Tip: Have a solution-oriented mindset. Once you’re back on track, check in with your client and see what you can do to help move the project back on schedule.
How to decline a project
Whatever your reason, sometimes you have to say “no” to a project. Here’s how to do it gracefully:
- “Hi [Client]. Thank you for thinking of me for this project. I’ve had time to review the brief but unfortunately I won’t be able to take this on right now due to [reason].”
- Because you don’t have time (but will in the future):
“I’d love to work on [project], but I’m not available at the moment. I would only be available to start on [date]. Would that work for your timeline?” - Because the brief is outside of your scope/skillset:
“Thanks for having me in mind! I’d love to help you with your website, but coding is outside of my skill set. I can offer to design the website, but I won’t be able to build it.” - Because you need more information:
“Thank you for thinking of me for this project. Could you please send me more details about the [timeline/budget/scope] so I can review them?” - Because of the budget:
“Based on the provided budget, I won’t be able to take this on. For reference, I typically quote [$X] for this kind of project.”
%402x.svg){kind=icon}